Donor Privacy, Discontinue Contact, and Information Security Policy

We Respect Your Privacy

The Minnesota Museum of American Art (the M) is committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail, or any other method. When you make a financial or in-kind donation, you provide your name and contact information. Financial donors provide standard payment information including, in many circumstances, credit card data. We protect your information in a variety of ways, as described below.

The M uses industry-standard safeguards to protect your information. Many donors use credit cards for donations. We protect the security of credit card transactions using a number of measures such as encryption through the trusted payment processor PayPal, access controls, and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. Credit card numbers are used only for donation or payment processing and are not retained for other purposes.

The M collects and stores personal information from individuals who donate to our organization, such as name, address, telephone number, and email address. We may use this information for internal purposes, such as communicating directly with you about your donation and the M, internal analysis, such as research and analytics, record keeping, reporting to applicable government agencies as required by law, and other purposes related to the fundraising operations and for recognition in published materials.

We will not sell, share or trade our donors’ personally identifiable information with any other entity, unless a donor has given us specific permission to do so.

Discontinue Contact

It is the policy of the M to discontinue contacting any person upon that person’s oral or written request directed to the organization, its professional fundraiser, or other agent.

The M shall maintain a record of all requests by persons who indicate to the M, its professional fundraiser, and other agents, that they do not wish to be contacted by or on behalf of the M. Contact by the M that is solicited by a person whose name appears on a “do not contact” list shall be limited to providing a direct response to the person’s inquiry and shall not cause the person’s name to be removed from the “do not contact” list.

Upon a person’s (or a person’s authorized representative’s) request that the M discontinue further contacts, the person’s name and address will be promptly flagged from our database to ensure that no further contact is made with the person. The M will maintain a record of all requests for discontinuance of contacts. Oral requests will be recorded in writing by the staff and maintained with the written requests.

Information Security

We are committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction. While we take every precaution, we cannot absolutely guarantee that credit card data is secure and we are not liable for information the donor shares with others.  We do not retain credit card information after it is used to process authorized donations or memberships.  We recommend that donors only provide credit card information to organizations they know.

Other Disclosures

We may disclose information when required by law, when needed to protect our rights, privacy, safety, property, donors, or users, and when necessary to enforce our terms of service.


We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.

Data Retention

We seek to retain donor-related information only as needed to fulfill the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the United States and the State of Minnesota require the Organization to keep contact information and contribution level of donors on file.

The Minnesota Museum of American Art endorses the Donor Bill of Rights.

Contact us

If you have questions about this Donor Privacy, Discontinue Contact, and Information Security Policy or have a request about the status and correctness of your donor data, please contact us at 141 E. 4th Street, Suite 101, St. Paul, MN 55101, email at, or call (651) 797-2571.


Adopted by the Board of Trustees of the M this 24th day of May, 2017.